Welcome to Jalees, your trusted care services platform. Before you begin using our services, please take the time to carefully read and understand the following Terms and Conditions. By accessing or using Jalees, you agree to be bound by these terms. If you do not agree with any part of these terms, you may not use our services.
1. Eligibility:
You must be 18 years or older to use Jalees.
By using our platform, you represent and warrant that you have the right, authority, and capacity to enter into these terms.
2. User Accounts:
To access certain features of Jalees, you must register for an account.
You are responsible for maintaining the confidentiality of your account and password.
3. Service Usage:
Jalees provides a platform to connect caregivers with those in need of care services. We are not a party to any agreement between users.
Users agree to provide accurate and up-to-date information.
4. Booking and Payments:
Users agree to the payment terms outlined during the booking process.
Jalees may take a commission from each completed session.
5. Safety and Trust:
The safety of users is our top priority. Jalees vets and verifies caregivers, but users are encouraged to conduct their own screening.
Report any concerns regarding safety or trust to Jalees immediately.
6. Caregiver Liability and Legal:
Jalees is not liable for the actions or omissions of caregivers or users.
Users agree to comply with all applicable laws and regulations.
7. Liability for Personal Property:
Jalees, its caregivers, and users acknowledge that personal property, belongings, or items brought into the care environment are the sole responsibility of the user or the caregiver, as applicable.
Jalees explicitly disclaims any liability for loss, damage, or theft of personal property during the provision of care services. Users are advised to take appropriate precautions to safeguard their belongings.
Caregivers are not responsible for any loss, damage, or theft of the user's personal property unless such loss or damage is a direct result of the caregiver's intentional misconduct.
Users are encouraged to communicate any specific concerns related to personal property with the caregiver prior to the commencement of care services.
8. Shared Responsibility for Child Safety:
Parents or guardians and caregivers using Jalees acknowledge that ensuring the safety and well-being of children during care services is a joint responsibility.
Users commit to providing caregivers with all necessary information regarding the child's health, allergies, and any special requirements to foster a safe and collaborative caregiving environment.
Both parents (or guardians) and caregivers are responsible for ensuring that the care environment is childproofed and meets established safety standards.
Jalees encourages ongoing open communication between parents and caregivers to promptly address and resolve any safety concerns.
9. Privacy Policy:
Jalees respects your privacy. Our Privacy Policy outlines how we collect, use, and share your information.
10. Termination:
Jalees reserves the right to terminate or suspend your account for any reason without notice.
11. Intellectual Property:
Jalees and its content are protected by intellectual property laws. Users agree not to reproduce, distribute, or create derivative works without permission.
12. Governing Law:
These terms are governed by the laws of Bahrain.
13. Changes to Terms:
Jalees may update these terms. Users will be notified of any changes.